Take the remote charger to a local electronics shop or Radio Shack and
ask them if they would check it. The remote charger should have 6.4
volts AC, 1.6 Amps, 1600 mA.
Problem
How To Check
Resolution
If the power cord is not producing 6.4 volts AC, 600 mA then you will need a replacement. If the power cord is ok then there maybe a problem with the power head. Please check out our on-line store or call Dedicated Customer Support.