Priority Repair Service
Rapid Repair and Turn-Around
When your Mosquito Magnet
is absolutely critical, select our priority repair service to get your
machine back into operation as fast as possible. The following steps
describe the priority repair process and how we handle those critical
situations where a priority repair is needed.
5 Step Priority Repair Service
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1. |
Priority Receiving |
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Your machine is received and logged into our
priority repair queue.
Please make sure that the "Request Priority Repair" field on our Repair
Form
is checked. |
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2. |
Quick Evaluation |
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Once in the priority repair queue, the items are
evaluated by a senior technician.
A full diagnostic report is completed. |
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3. |
Expert Rapid Repair |
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The priority repair is
performed by the same senior technician.
Priority repairs are performed the same
day. |
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4. |
Thorough Testing |
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We test-run all machines to ensure that there are
no faults and the machine is performing above Manufacturers
Specifications. |
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5. |
Expedited Return Shipping |
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The repaired item(s) are immediately taken to the
shipping
department and again, put in the first position for preparation
of the packaging. Tracking numbers and links to tracking sites are
provided so that
you can check on the delivery status of your repaired item. |
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To begin the
process, please return to the previous Repair
Form window.
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We make Rapid Repair jobs the highest priority at Mosquito Control Technology
because we understand
that your complete satisfaction is the core to the
success of our business.
You can be assured that your rush repair needs will be treated
with the utmost urgency, your machine will be
diagnosed, repaired,
tested and returned as fast
as possible. For help coordinating
a priority repair please return
to the previous Repair
Form window, or contact us at
800-214-7721.
We look forward to
working with you.
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